Refund policy

chevyboi performance - chevyboiperformance.com (referred to in this document as CBP).
CBP wants each of our customers to enjoy a positive shopping experience. We certainly understand that ‘things happen’ and the products purchased may not be what you had in mind or may arrive damaged. For that reason, we have developed very fair policies regarding returns and exchanges. Our goal is to resolve any issues that may occur in a fair and timely manner.

No returns or exchanges will be accepted without prior authorization.
To request a return, sign in to your account and click on the original order. If item is eligible for return, a Return Request link will be available. Please request a return authorization request and enter the details. We will review the request and respond to you with the resolution within 1-5 business days. You must receive a return authorization from us in order to be considered for a refund or credit. DO NOT RETURN product to us without a Return Authorization from us. No refunds or exchanges will be given for items received without one.
Once return is authorized, an email will be sent with a Return Authorization form and further information. This form MUST be included with the returned item before any refund or credit is given.
Returns must be made within 15 days of purchase, unless otherwise noted in product description.
CBP reserves the right to issue store credit in the form of a gift card or gift certificate in lieu of a refund on some products.
All returns must be in "as new" resalable condition, unused, unaltered, and with all original packaging, hardware, instruction manuals, etc.
No returns on items that have been installed or altered in any way.
No returns on special orders, used, or open items.
No returned merchandise will be accepted after 15 days of purchase, unless CBP authorizes the return.
Customer pays all shipping costs on a return item, unless the return is due to CBP error.
Shipping charges are non-refundable.
Any items returned to CBP which are not in new condition, or received without original packaging etc will not be accepted. Upon receipt, CBP will inspect the condition of the item(s). CBP reserves the right to deny a refund or credit once products are received for return.
Credit will not be issued for items which are returned in poor condition, or have not been returned following the process outlined in this return policy. If your return is denied, the item may be returned back to you at your cost.
Please allow up to 2 weeks for your return to be processed after it has been received by CBP.
CBP is not responsible for returned items lost or damaged in shipping. Please be sure to use a shipping service with a tracking number and insure your shipment.
A Restocking fee of 25% applies to all returned products. Please see the details in this policy for any exceptions to this.
Your return must be received by CBP within 10 days of the return authorization date. If the item is not received within this period, CBP may not accept the return. If the return is accepted, a restocking fee of 25% will be charged and a store credit for the difference will be provided. Payment will not be refunded.